Can You Get a Refund After a Tax Appeal in UAE?

eslam
May 29, 2025

If you’re navigating the complexities of tax refunds after an appeal in the United Arab Emirates (UAE), you’re not alone. Many individuals and businesses find themselves in situations where they believe they are entitled to a refund following a tax dispute or challenge with the Federal Tax Authority (FTA).

The question remains can you get a refund after a tax appeal in UAE? The short answer is yes, but the process involves several steps, legal considerations, and often the guidance of experienced professionals. Whether you’re dealing with VAT refunds, corporate income tax disputes, or personal tax appeals, understanding how the system works is crucial to securing your rightful refund.

Why You Might Need a Tax Appeal in UAE

Tax appeals in the UAE typically arise when taxpayers disagree with assessments made by the Federal Tax Authority (FTA). This could be due to miscalculations, misinterpretation of tax laws, or incorrect application of regulations.

For instance, if a business believes it was overcharged on Value Added Tax (VAT) or if an individual contests an income tax assessment, filing an appeal becomes necessary.

In such cases, the taxpayer must follow a structured procedure outlined by the FTA, which includes submitting formal objections and providing supporting documentation. It’s essential to act promptly, as there are strict deadlines for filing appeals.

Missing these can result in losing the opportunity to contest the decision altogether.

Additionally, understanding the nuances of UAE tax law and ensuring compliance throughout the appeal process significantly increases the chances of a favorable outcome.

How the Tax Appeal Process Works in UAE

The tax appeal process in the UAE is designed to provide taxpayers with a fair and structured mechanism to challenge decisions made by the Federal Tax Authority (FTA). To initiate an appeal, taxpayers must submit a formal objection within 20 business days from the date of receiving the disputed assessment.

This objection should clearly state the grounds for disagreement and include any relevant evidence, such as financial records, invoices, or expert opinions that support the claim.

Once the objection is submitted, the FTA reviews the case and may request additional information or schedule a meeting to discuss the matter further. If the taxpayer remains unsatisfied with the FTA’s response, they have the option to escalate the case to the Tax Disputes Resolution Committee (TDRC).

This independent body evaluates the appeal and issues a binding decision. If necessary, the case can also be taken to court, though this is typically considered a last resort.

Throughout this multi-stage process, having expert legal and financial guidance is invaluable in ensuring compliance, presenting a compelling case, and maximizing the likelihood of a successful refund outcome.

What Happens After a Successful Tax Appeal?

Once a tax appeal has been successfully resolved in favor of the taxpayer, the next logical step is determining whether a refund will be issued. In the UAE, if the Federal Tax Authority (FTA) or the Tax Disputes Resolution Committee (TDRC) rules in favor of the taxpayer, a refund is generally processed accordingly.

However, the timeline and method of reimbursement can vary depending on the complexity of the case and the amount involved.

Typically, the FTA issues a revised tax assessment reflecting the corrected amount, and any overpaid taxes are either credited back to the taxpayer’s account or directly refunded via bank transfer.

It is important to note that while the appeal process determines the validity of the claim, the actual disbursement of funds follows separate administrative procedures governed by the FTA.

Additionally, interest may be applied on overdue refunds based on the UAE’s tax regulations, further emphasizing the importance of timely resolution.

To ensure a smooth transition from appeal success to financial recovery, taxpayers are advised to work closely with financial consultants or legal experts who can facilitate communication with the FTA and expedite the refund process.

Common Reasons for Tax Refund Appeals in UAE

There are several common reasons why individuals and businesses in the UAE file tax refund appeals with the Federal Tax Authority (FTA).

One of the most frequent causes is incorrect tax assessments, where taxpayers believe they have been charged more than their due liability. This can occur due to errors in inputting financial data, miscalculations in VAT returns, or misunderstandings regarding tax-exempt supplies.

Another prevalent issue is disputes over eligibility for tax credits or deductions. Businesses often apply for specific incentives, exemptions, or refunds related to exports, zero-rated supplies, or investment-related benefits, only to find their claims rejected without sufficient explanation.

Additionally, many appeals stem from procedural discrepancies, such as missed deadlines for submission, incomplete documentation, or failure to receive official notifications from the FTA.

In some cases, taxpayers may also challenge the classification of goods or services under certain tax categories, arguing that they should be taxed at a lower rate or exempt altogether.

Regardless of the reason behind the appeal, it is crucial to present a well-documented case supported by financial records, legal interpretations, and professional advice to increase the likelihood of a favorable outcome.

How Integrated Services Consultancy (ISC) Can Help with Your Tax Appeal

Navigating the intricacies of tax appeals and refund processes in the UAE can be overwhelming, especially when dealing with complex legal and financial requirements.

This is where Integrated Services Consultancy (ISC) comes in a trusted partner with a team of seasoned professionals specializing in financial and accounting solutions tailored to the UAE market. With years of experience assisting individuals and businesses in resolving tax disputes, ISC offers comprehensive support throughout the entire appeal process.

From preparing and reviewing your objection documents to representing you before the Federal Tax Authority (FTA) and the Tax Disputes Resolution Committee (TDRC), our experts ensure that every detail is meticulously handled. We understand the nuances of UAE tax regulations and stay updated with the latest amendments to provide accurate and strategic guidance.

Whether you need assistance in gathering supporting documentation, interpreting tax rulings, or expediting the refund disbursement, ISC is committed to delivering results efficiently and effectively. Our goal is to simplify the process for you, allowing you to focus on your core business while we handle the complexities of tax compliance and dispute resolution.

Key Documents Required for a Successful Tax Appeal in UAE

To ensure a successful tax appeal in the UAE, it is crucial to gather and submit the appropriate documentation that supports your case.

The Federal Tax Authority (FTA) requires taxpayers to provide clear and verifiable evidence to justify their objection against a tax assessment. One of the primary documents needed is the original tax return or assessment notice that outlines the disputed amount.

Additionally, financial statements, audit reports, and relevant transaction records must be included to substantiate your claim. For businesses, invoices, contracts, and bank statements that illustrate taxable activities are essential in demonstrating correct tax treatment.

If the appeal pertains to VAT refunds, proof of export transactions, delivery notes, and customs documentation may be required to validate zero-rated or exempt supplies.

Furthermore, any correspondence with the FTA regarding the disputed assessment, including emails, letters, and previous responses, should be compiled to show the history of communication. In cases involving legal interpretations or industry-specific tax treatments, expert opinions or advisory reports from certified consultants can strengthen the appeal.

Ensuring that all documents are organized, translated (if necessary), and submitted within the prescribed deadlines significantly enhances the chances of a favorable ruling. Working with a professional consultancy like Integrated Services Consultancy (ISC) ensures that all required paperwork is accurately prepared and presented, minimizing the risk of rejection due to incomplete or incorrect submissions.

Timeframes and Deadlines for Tax Appeals in UAE

Understanding the timeframes and deadlines associated with tax appeals in the UAE is critical to ensuring a successful outcome.

The Federal Tax Authority (FTA) has established strict timelines that taxpayers must adhere to when challenging a tax assessment. According to UAE tax regulations, a taxpayer must submit an objection within 20 business days from the date they received the disputed tax assessment.

Failure to meet this deadline can result in the objection being dismissed outright, making it essential to act promptly. Once the objection is filed, the FTA has 35 business days to review the case and respond with a decision.

If the taxpayer remains dissatisfied with the FTA’s response, they can escalate the appeal to the Tax Disputes Resolution Committee (TDRC) within 20 business days of receiving the FTA’s decision. The TDRC then has up to 90 business days to evaluate the case and issue a final ruling.

In cases where further legal recourse is necessary, an appeal to the court must be filed within 20 business days of receiving the TDRC’s decision.

Given these tight deadlines, it is highly advisable to engage professional consultants like Integrated Services Consultancy (ISC) early in the process to ensure timely submission of documents, proper representation, and adherence to procedural requirements.

Missing any of these key milestones can significantly impact the chances of a successful refund, making prompt action and expert guidance indispensable.

Case Study: A Successful Tax Refund Appeal with Integrated Services Consultancy (ISC)

To illustrate how a tax refund appeal can be successfully navigated in the UAE, let’s examine a real-life case involving a multinational corporation operating in Dubai.

The company had submitted its VAT returns for multiple quarters, claiming refunds on exported goods and zero-rated supplies.

However, the Federal Tax Authority (FTA) denied the refund requests, citing insufficient documentation and inconsistencies in the reported transactions.

As a result, the company faced significant cash flow challenges and sought professional assistance to resolve the issue. That’s when they turned to Integrated Services Consultancy (ISC), leveraging our expertise in financial and accounting solutions tailored to the UAE regulatory landscape.

Step-by-Step Approach Taken by ISC:

  1. Initial Assessment and Gap Analysis:
    Upon engagement, ISC conducted a thorough review of the company’s VAT filings, financial records, and supporting documentation. We identified gaps in invoice tracking, missing customs declarations, and inconsistencies in the categorization of exports.
  2. Documentation Enhancement:
    Our team worked closely with the client to compile missing documents, including shipping manifests, export certificates, and bank transaction records that validated the zero-rated nature of the supplies. We also assisted in restructuring internal reporting mechanisms to ensure future compliance.
  3. Objection Submission to FTA:
    Within the 20-business-day deadline, ISC drafted a detailed objection letter outlining the discrepancies found in the FTA’s initial assessment. We attached the newly compiled documentation and provided legal references supporting the company’s eligibility for the refund.
  4. FTA Review and Response:
    The FTA acknowledged receipt of the objection and requested clarifications on specific entries. ISC coordinated with the client to provide additional explanations and supplementary records, ensuring transparency and compliance.
  5. Escalation to Tax Disputes Resolution Committee (TDRC):
    Despite the FTA’s acknowledgment, the refund was still pending beyond the expected timeline. ISC advised escalation to the TDRC, preparing a comprehensive dossier of evidence and legal arguments to reinforce the appeal.
  6. Successful Outcome and Refund Disbursement:
    After reviewing the case, the TDRC ruled in favor of the taxpayer, recognizing the validity of the claimed refunds. Within 30 business days of the ruling, the FTA processed and disbursed the full refund amount, including applicable interest as per UAE tax regulations.

This case highlights the importance of timely intervention, meticulous documentation, and expert legal interpretation in securing a successful tax refund appeal.

By partnering with Integrated Services Consultancy (ISC), the company not only recovered its rightful refund but also strengthened its internal compliance framework to prevent future disputes.

Frequently Asked Questions (FAQs) About Tax Refunds After Appeals in UAE

1. Can I get a refund after a tax appeal in UAE?

Yes, if your tax appeal is successful and the Federal Tax Authority (FTA) or the Tax Disputes Resolution Committee (TDRC) rules in your favor, you are entitled to a refund of the overpaid taxes. The refund process typically follows the issuance of a revised tax assessment or final ruling, and the amount is disbursed through direct bank transfer or credit adjustment.

2. How long does it take to receive a tax refund after a successful appeal?

The timeframe for receiving a tax refund after a successful appeal varies depending on the complexity of the case and administrative processing times. Generally, once the FTA issues a revised assessment or the TDRC makes a final ruling, the refund is processed within 30 to 60 business days .

3. What documents do I need to support my tax appeal?

Supporting documents for a tax appeal may include the original tax assessment notice, financial statements, audit reports, invoices, contracts, and any correspondence with the FTA. For VAT refund appeals, export documentation, customs declarations, and bank transaction records are essential.

4. What happens if my tax appeal is rejected?

If your tax appeal is rejected by the FTA or TDRC, you may consider further legal recourse by filing a lawsuit in the appropriate court. However, this should be done within the specified deadline and with strong legal backing to improve the chances of success.

5. Can I claim interest on delayed tax refunds?

Yes, under UAE tax regulations, taxpayers may be eligible to claim interest on delayed refunds if the FTA takes longer than the stipulated period to process the refund after a favorable ruling. The interest rate and calculation method are determined by the FTA’s guidelines.

6. Is it mandatory to hire a consultant for a tax appeal?

While it is not mandatory to hire a consultant, working with a professional firm like Integrated Services Consultancy (ISC) significantly improves your chances of success.

Consultants provide expert guidance, ensure compliance with procedural requirements, and help present a compelling case to the authorities.

7. What are the common reasons for tax refund denials in UAE?

Common reasons for tax refund denials include incomplete documentation, incorrect classification of taxable supplies, failure to meet submission deadlines, and lack of supporting evidence for zero-rated or exempt supplies. Ensuring accurate record-keeping and seeking professional assistance can help avoid these pitfalls.

8. Can I appeal a tax assessment issued by the FTA?

Yes, taxpayers have the right to appeal any tax assessment issued by the FTA if they believe it contains errors or inaccuracies. The appeal must be filed within 20 business days of receiving the assessment, and it must include supporting documentation to justify the objection.

9. What is the role of the Tax Disputes Resolution Committee (TDRC)?

The TDRC is an independent body responsible for resolving tax disputes between taxpayers and the FTA. If a taxpayer is dissatisfied with the FTA’s response to an objection, they can escalate the case to the TDRC, which evaluates the matter and issues a binding decision.

10. How can Integrated Services Consultancy (ISC) assist with tax appeals?

Integrated Services Consultancy (ISC) provides end-to-end support for tax appeals, including document preparation, legal analysis, representation before the FTA and TDRC, and post-ruling refund facilitation. Our team of seasoned professionals ensures compliance, accuracy, and efficiency throughout the appeal process.

Conclusion: Secure Your Tax Refund with Expert Guidance

Successfully obtaining a tax refund after an appeal in the UAE requires a deep understanding of the legal framework, precise documentation, and timely action.

While the process may seem daunting, partnering with a reputable consultancy like Integrated Services Consultancy (ISC) can make all the difference. Our team of seasoned professionals specializes in financial and accounting solutions tailored to the UAE’s evolving tax landscape, ensuring that your appeal is handled with precision and expertise.

Whether you’re facing disputes over VAT refunds, corporate income tax assessments, or personal tax liabilities, ISC is here to guide you through every step—from preparing your objection to securing your rightful refund. Don’t let administrative hurdles or technical complexities stand in the way of recovering what you’re owed. Take control of your tax situation today and let us help you navigate the appeal process with confidence and clarity.

Let Integrated Services Consultancy Handle Your Tax Appeal

If you’ve been denied a tax refund or believe you’re entitled to one after a dispute with the Federal Tax Authority (FTA), don’t wait—take action now. At Integrated Services Consultancy (ISC), we specialize in helping individuals and businesses across the UAE secure their rightful refunds through expert tax appeal representation.

Our team of seasoned professionals understands the intricacies of UAE tax law and is committed to ensuring that your case is presented with the utmost accuracy and professionalism.

Whether you need assistance with preparing objection documents, gathering supporting evidence, or representing you before the Tax Disputes Resolution Committee (TDRC), we have the knowledge and experience to guide you through every stage of the process. Contact us today to schedule a consultation and let us help you reclaim what you’re owed. Your financial peace of mind starts with the right support—and that’s exactly what ISC delivers.

Appendix: Sample Excel Sheet for Tracking Tax Appeal Progress

To assist taxpayers in managing their tax appeal process efficiently, we’ve prepared a sample Excel sheet template that can be used to track key milestones, deadlines, and supporting documentation. This tool helps ensure that no critical steps are missed during the appeal journey.

Stage
Action Item
Deadline
Status
Notes
Objection Preparation
Gather supporting documents
Day 5
Completed
Invoices, contracts, bank statements
Objection Submission
Submit objection to FTA
Day 20
Pending
Email confirmation awaited
FTA Review Period
Await FTA response
Day 35
Not Started
Expected resolution by [date]
TDRC Escalation
Prepare appeal dossier
Day 40
Not Started
Legal review required
TDRC Hearing
Attend hearing
TBD
Not Scheduled
Waiting for official notice
Refund Disbursement
Confirm receipt of refund
After TDRC ruling
Not Applicable
Bank details updated

Feel free to customize this template based on your specific case and requirements. Keeping a detailed record of each step ensures accountability, facilitates timely action, and enhances coordination with your consultancy team.

 Stay Proactive and Informed

Navigating tax appeals in the UAE doesn’t have to be an overwhelming experience. By staying informed about your rights, understanding the procedural requirements, and seeking expert guidance, you can confidently pursue your refund claim.

Remember, the key to a successful appeal lies in meticulous preparation, timely submissions, and strategic representation. With Integrated Services Consultancy (ISC) by your side, you gain access to a dedicated team of professionals who are committed to safeguarding your financial interests.

Whether you’re dealing with a straightforward VAT refund dispute or a complex corporate tax challenge, we have the expertise to deliver results. Don’t leave your refund to chance partner with ISC today and take the first step toward reclaiming what you’re rightfully owed.

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